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Frequently Asked Questions

Do you deliver everywhere in Australia?

Yes, we deliver insulation Australia wide. Most customers can order online and pay for delivery at checkout.

You will need to contact us for a quote if you live in Tasmania, the Northern Territory and certain regional areas. Give us a call on 1300 729 639 or send us an email

Is every product available for delivery?

No, some brands are only sold in certain parts of Australia. 

Limited Availability

• Expol Insulation  – VIC / NSW / ACT
• Autex GreenStuf – VIC / NSW / ACT
• Autex Quietspace – Not Sold in SA 

If you are looking for polyester insulation in QLD. WA and SA, then take a look at Bradford Polymax Insulation.

Widely Available

• Knauf Earthwool
• Bradford Insualtion
• Flether Pink Batts
• Kingspan Insulation
• Autex Quietspace 
• Pirmax PIR 

Please note that we have different pricing in Tasmania and the Northern Territory.

How much will delivery cost?

At checkout, we’ll calculate a delivery price for your order based on your location. We have a flat delivery rate of $85 in the major cities.

If your location is not listed at checkout, then please contact us for a custom quote. Please let us know the type and quantity of insulation required.

When will my order get delivered?

You can select your preferred delivery date at checkout. Standard orders are delivered within 1-3 business days in cities and 2-4 days in regional areas. 

Occasionally, items may be out of stock. In this instance we will alert you within 1 business day and provide you with an approximate delivery date.

Specialised products have a longer lead time as indicated on the product page. Please do not hesitate to contact us if you have any questions.

Where are your pickup locations?

We stock Knauf Earthwool Insulation at our Melbourne and Sydney warehouses. We will contact you once your online order is ready for pickup.

Melbourne Warehouse

11 Buch Avenue
Epping VIC 3076

Sydney Warehouse

17 Watsford Rd
Campbelltown NSW 2560

80+ Pickup Locations in Australia

Please contact us for the nearest pickup location in your State. Our suppliers typically stock one brand of insulation and require 1-2 days to process the order before it can be collected. We can help you to check stock availability and fast track your order if necessary. 

Can I return leftover packs?

Yes, you can return leftover insulation packs to Pricewise Insulation. Returns must be made within 30 days of ordering and will incur a 15% restocking fee. The packs must be in their original condition without any damage.

You can return the insulation to the warehouse where it was dispatched, or pay for courier to collect it from your home or building site.

How much insulation do I need?

The easiest way to work out how much insulation you need is to:

  1. Calculate total area to cover
  2. Deduct the windows and doors
  3. Deduct 10% for wooden framing 

If you are installing insulation for the first time, then be prepared for a bit of wastage. Instead of deducting 10% for framing, you might want to deduct 5%.

What does 'pack coverage' mean?

If your home is built with timber joists, then this will reduce the number of square metres that you need to buy. This is because the insulation fits between the  joists.

Actual m2 = How many m2 per pack
Coverage = How many m2 each pack will cover (+10%)

For example, one pack may contain 10m2 of insulation batts, but will cover up to 11m2. 

Frequently Asked Questions

Do you deliver everywhere in Australia?

Yes, we deliver insulation Australia wide. Most customers can order online and pay for delivery at checkout.

You will need to contact us for a quote if you live in Tasmania, the Northern Territory and certain regional areas. Give us a call on 1300 729 639 or send us an email

Video - How Ordering Works

Is every product available for delivery?

No, some brands are only sold in certain parts of Australia. 

Limited Availability

• Expol Insulation  – VIC / NSW / ACT
• Autex GreenStuf – VIC / NSW / ACT
• Autex Quietspace – Not Sold in SA 

If you are looking for polyester insulation in QLD. WA and SA, then take a look at Bradford Polymax Insulation.

Widely Available

• Knauf Earthwool
• Bradford Insualtion
• Flether Pink Batts
• Kingspan Insulation
• Autex Quietspace 
• Pirmax PIR 

Please note that we have different pricing in Tasmania and the Northern Territory.

How much will delivery cost?

At checkout, we’ll calculate a delivery price for your order based on your location. We have a flat delivery rate of $85 in the major cities.

If your location is not listed at checkout, then please contact us for a custom quote. Please let us know the type and quantity of insulation required.

When will my order get delivered?

You can select your preferred delivery date at checkout. Standard orders are delivered within 1-3 business days in cities and 2-4 days in regional areas. 

Occasionally, items may be out of stock. In this instance we will alert you within 1 business day and provide you with an approximate delivery date.

Specialised products have a longer lead time as indicated on the product page. Please do not hesitate to contact us if you have any questions.

Where are your pickup locations?

We stock Knauf Earthwool Insulation at our Melbourne and Sydney warehouses. We will contact you once your online order is ready for pickup.

Melbourne Warehouse

11 Buch Avenue
Epping VIC 3076

Sydney Warehouse

17 Watsford Rd
Campbelltown NSW 2560

80+ Pickup Locations in Australia

Please contact us for the nearest pickup location in your State. Our suppliers typically stock one brand of insulation and require 1-2 days to process the order before it can be collected. We can help you to check stock availability and fast track your order if necessary. 

Can I return leftover packs?

Yes, you can return leftover insulation packs to Pricewise Insulation. Returns must be made within 30 days of ordering and will incur a 15% restocking fee. The packs must be in their original condition without any damage.

You can return the insulation to the warehouse where it was dispatched, or pay for courier to collect it from your home or building site.

How much insulation do I need?

The easiest way to work out how much insulation you need is to:

  1. Calculate total area to cover
  2. Deduct the windows and doors
  3. Deduct 10% for wooden framing 

If you are installing insulation for the first time, then be prepared for a bit of wastage. Instead of deducting 10% for framing, you might want to deduct 5%.

What does 'pack coverage' mean?

If your home is built with timber joists, then this will reduce the number of square metres that you need to buy. This is because the insulation fits between the  joists.

Actual m2 = How many m2 per pack
Coverage = How many m2 each pack will cover (+10%)

For example, one pack may contain 10m2 of insulation batts, but will cover up to 11m2. 

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