Pricewise Insulation FAQ’s
FAQ – Online Ordering
FAQ – Insulation
Does my home need insulating?
Yes, practically all homes need, or at least benefit from thermal insulating. Insulation helps to keep your house cooler in summer and warmer in winter, and can also significantly reduce your power bills.
What’s the difference between thermal and acoustic insulation?
Thermal insulation restricts heat transfer, whereas acoustic insulation restricts sound transfer or sound reverberation. The combined product is thermal acoustic insulation, which is effective in both reducing heat and noise transfer.
Does Pricewise Insulation stock all the products shown on your website?
In our Melbourne and Sydney warehouses we carry a substantial range of Knauf Earthwool thermal and acoustic insulation. Orders for GreenStuf, Pink Batts, Bradford and other products are usually shipped directly from the nearest manufacturer.
How long will it take before my insulation order is delivered?
Delivery typically takes between 1 and 3 business days, depending on which products you have ordered and where you need the insulation delivered to. For bulk orders or rural deliveries always allow 3 business days.
Can I place an order for more than one type of insulation?
You are able to order any combination of insulation brands. However if you order mixed brands in a single order, we may contact you to discuss your order, and we may also recommend some changes in order to give you the best outcome for the lowest cost.
How much does delivery cost?
In greater Melbourne, Sydney, Brisbane, Adelaide and Perth, delivery is charged at a flat $75 including GST. Delivery to Canberra other towns and regional centres varies. Please visit our delivery information page or contact us for a quote.
Do I need to be home when the insulation is delivered?
If you’re not able to be home or on site to receive the delivery of insulation, then we’ll need specific instructions for the courier to know where to leave the insulation. It’s important that you notify us at the time of ordering if there is restricted vehicle access to the delivery address.
I have a limited budget for insulation – which areas of the house should I prioritise first?
If you’re insulating an existing house, then your options will probably be limited to ceiling insulation, and possibly underfloor insulation, if the floor is raised off the ground. Insulating the ceiling will have the biggest benefit overall, so should always be first priority in any home insulation project. If you’re building a new house or renovating, consider insulating the walls also. Together with the ceiling insulation, this will provide an effective ‘blanket’ around the whole house. Underfloor insulation will also reduce heat and cooling loss, and will contribute to the overall saving on power consumption. Next consider internal wall insulation. This reduces sound transmission between rooms, and is commonly installed in the walls of bedrooms, bathrooms, laundries, children’s playrooms etc.
Where are your insulation warehouses located?
Pricewise Insulation Melbourne (Warehouse and Head Office) 11 Buch Ave, Epping.
Pricewise Insulation Sydney (Warehouse) Unit 2/16 Lincoln St, Minto.
Depending on which type of insulation you order, we can also arrange pick-up from one of our partner suppliers, located in Brisbane, Adelaide, Perth, and a number of regional centres.
Can I pick up my order of insulation?
Pick up from Pricewise Insulation is available during business hours from our Melbourne and Sydney warehouses, by prior appointment. We can in some instances arrange pick up directly from one of our partner suppliers, located in Brisbane, Adelaide, Perth, and a number of regional centres.
What does R-Value mean and how much do I need?
R-Value measures the materials resistance to heat transfer – a higher insulation R-Value means a greater resistance to heat transfer. The recommended R-Value will depend largely on the climate you live in, and a number of other factors. Check out this article for more information.
I’m installing my own insulation, should I wear a mask, googles or gloves?
While glasswool and polyester insulation are considered to be safe products, it is always recommended that you wear appropriate PPE, in particular when working in dusty ceiling or underfloor environments, or when installing glasswool insulation above your head.
Do you deliver insulation in all States?
Yes, Pricewise Insulation can deliver insulation in all States and Territories, however we cannot deliver all products and brands to all parts of Australia. In recommending a product to you, we will take into account your location and the cost of delivering the insulation to you.
I need someone to install the insulation for me, do you also install insulation?
In Melbourne and Sydney, we have professional installers who can install your insulation for you. For other areas, we recommend you to get in touch with a local insulation installer.
I’m not sure how much insulation I need to buy?
For ceilings and underfloors, you will need to estimate the total ceiling area, by multiplying the width by the length. Then multiply this by 0.9, to allow for the fact the timber framing also uses up some of the space in the ceiling or underfloor.
A similar principle applies for calculating how much wall insulation you need, except you will also need to count the windows and doors, and deduct these from the total area first, before multiplying by 0.9.
I need more insulation advice, can Pricewise Insulation help?
We’ve been selling and installing insulation for many years. If you need general insulation advice, or are not sure which insulation product you need, feel free to give us a call on 1300 729 639.
Is there any point in insulating between floors of a double storey house?
If you’ve building or renovating a double or multi-storey house, then there may be good reason to considering insulating the mid-floor, i.e. between the ceiling of the ground floor and the floor of the second storey. The main reason to insulate between floors is to reduce the noise transfer between floors. Thermal acoustic insulation is very effective at reducing airborne noise – such as children shouting or loud music. There may also be a thermal benefit, in particular if most of your time will be spent either in the upper or lower level of the house. In that case, any indoor heating or cooling appliances will also work more effectively, e.g. cool air from your downstairs air-conditioner won’t be so quickly transferred through the ceiling and into the rooms above.
Is polyester insulation better than glasswool?
Both polyester and glasswool (also called fibreglass) insulation are highly recommended products and very effective in reducing heat transfer. They are both safe products to install and handle. Polyester is typically more expensive, but has two attributes which arguably could cause it to be considered a ‘premium’ insulation product. Polyester has practically speaking no breathable fibres, and as such may be favoured by people suffering from asthma or severe dust intolerance. It is also completely ‘itch free’ to handle and install, whereas most people experience at least a minor temporary itch e.g. on their wrists after handling glasswool insulation for a few hours. For a more detailed discussion on these two types of insulation, please check out our blog post.